Cheltenham web design that turns visitors into customers
Looking for a web designer in Cheltenham who cares about results?
Bespoke web design, support, & growth services for small businesses
I’m Pandora — a web designer with over 20 years’ experience, specialising in conversion rate optimisation (CRO). At my Web Design Agency, Happy by Design, I help small businesses launch strategic WordPress websites, then keep them converting long after launch — combining SEO, CRO, and ongoing support so your site earns its place.
You get agency-level expertise with a personal, founder-led approach: one point of contact, a small trusted team, and a genuine investment in your business — not a layer of account management.
Many of our clients are based right here in Cheltenham, and we love supporting the local business community.
Web design in Cheltenham and Gloucestershire
Web design for small businesses
Bespoke WordPress websites built around how your business actually works — not a template stretched to fit. Every site is designed to reflect your brand and do a job: bring in enquiries, not just look nice.
Website development and builds
From single-page sites to multi-service builds, we handle the full development — fast, secure, mobile-first WordPress sites that are built to grow with you, not rebuilt every couple of years.
Ongoing website support and growth
Launch is the start, not the finish. We offer ongoing SEO, CRO and maintenance support to keep your site performing — optional, not compulsory (more on that below).
Our professional web design Services
Web Design
Website Support
Let us take care of your WordPress website management, maintenance, website hosting, and small fixes. Our website support plans include website hosting, regular updates, content tweaks, and reliable help when you need it.
Website Growth
We take a joined-up view of website growth — search visibility, conversion, and the marketing that drives people to your site in the first place. A well-optimised website isn’t just one that ranks. It’s one that turns visitors into enquiries, bookings, and sales.
Why choose Happy by Design?
Website development and online marketing can feel overwhelming – but it doesn’t have to. I’ll help you figure out what you really need (and what you don’t), with honest advice, step-by-step guidance, and a bit of hand-holding when needed.
We go the extra mile to make sure you get a great website that not only looks good but delivers results – reaching your potential customers on Google and turning them into happy customers. Whether you’re after a one-off design or ongoing support, we offer creative web design services solutions that genuinely make a difference.
Your website is yours to keep, not rented
Own your site outright
Once your final invoice is paid, your site is yours to keep and use for good. You can edit it, move it to another host, or have someone else work on it. Nothing switches off if you stop working with us, your domain stays in your name, and there’s no monthly fee just to keep your website.
Support is optional, not compulsory
Our maintenance plans are there if you want them: updates, backups, and someone to call when something breaks. Host with us or choose your own host, and if you ever leave, we’ll help you move your site so it keeps running smoothly.
Built to last, not built to churn
We build sites that are still doing their job in five years, not ones designed to nudge you towards a rebuild. Good foundations, clean code, nothing that traps you into a cycle of paying to keep what you already have.
“Happy by Design took my initial ideas and made everything 10 times better.”
“Happy by Design made an e-commerce website for my business venture. I felt they went above and beyond to help me. Exceptionally polite and easy to work with. Highly recommend!”
“Happy by Design are so friendly and approachable. They quickly resolved all of our web issues that we were having and now host our domain. We highly recommend working with them for your tech needs.”
“Happy by Design were absolutely brilliant from the very start – quick, efficient, innovative and with a flair for style and design.”
“Very impressed! The site has definitely brought in new business. I will be engaging Happy by Design to help with advertising and email marketing”
“The ladies at Happy by Design are brilliant. I use them frequently to keep on top of my site maintenance. They are knowledgeable, great at troubleshooting and happy to help in an emergency!”
“Pandora was amazing at revamping our website – from the technical know how, to the design, we were clearly in safe hands.”
“I would recommend Happy by Design without question to others looking for designers that genuinely care about delivering the right results.”
“Pandora quickly understood our requirements and turned around a whole new brand for our event with incredibly tight deadlines. Would highly recommend Happy by Design for all design requirements!”
“HBD are excellent to work with and I couldn’t be happier to have found them to work with us on our e-commerce site.”
“Happy by Design took my initial ideas and made everything 10 times better.”
“Happy by Design made an e-commerce website for my business venture. I felt they went above and beyond to help me. Exceptionally polite and easy to work with. Highly recommend!”
“Happy by Design are so friendly and approachable. They quickly resolved all of our web issues that we were having and now host our domain. We highly recommend working with them for your tech needs.”
“Happy by Design were absolutely brilliant from the very start – quick, efficient, innovative and with a flair for style and design.”
“Very impressed! The site has definitely brought in new business. I will be engaging Happy by Design to help with advertising and email marketing”
“The ladies at Happy by Design are brilliant. I use them frequently to keep on top of my site maintenance. They are knowledgeable, great at troubleshooting and happy to help in an emergency!”
“Pandora quickly understood our requirements and turned around a whole new brand for our event with incredibly tight deadlines. Would highly recommend Happy by Design for all design requirements!”
“HBD are excellent to work with and I couldn’t be happier to have found them to work with us on our e-commerce site.”
Rated 4.9/5 based on 19 Google reviews.
View Reviews
5/5 from 50 reviews across Google, Trustpilot & Facebook
Common Questions
How much does a website cost?
Every website project is scoped individually, so I can give you an accurate quote based on what you actually need rather than a generic price list. After your initial enquiry, I’ll send you example pricing based on similar projects, then provide an exact quote once we’ve scoped your specific requirements — so you know exactly what to expect before committing to anything.
How long does it take to build a website?
Most websites take between 6-8 weeks, depending on the size of the site and how ready your content is. Bigger or more complex builds may take longer, but I’ll always give you a realistic timeline.
Will I be able to update my site myself?
Yes! I build sites on WordPress so you can easily add pages, blog posts, or swap out images. I can also show you how to use it with some video training.
Do you offer ongoing support and maintenance?
Absolutely. I offer support packages so your site stays secure, updated, and running smoothly.
Will my website be mobile-friendly and SEO-ready?
Yes. Every site is built to work beautifully on mobile, tablet, and desktop, and with SEO best practices in place so you’ve got a strong starting point.
Do you work with small businesses and charities?
Yes – that’s my sweet spot. I love working with small businesses, charities and solo founders, giving them websites that feel like a true reflection of who they are.
Ready to get started?
If you’re looking for web design Cheltenham businesses you can trust, you’re in the right place.





